Delivery & Postage
DELIVERY AND DISPATCH
Our orders are sent either by Royal Mail 1st Class delivery, or using DPD courier service. The price for postage is calculated at checkout and based on weight & parcel size.
Free delivery is applicable for orders over £60, this will be sent by Royal Mail if large letter or small parcel size sized and under 2kg, DPD for all other orders.
Please note: in our experience these services are reliable. However, if your order has not arrived as soon as you had hoped then please allow 10 working days for UK deliveries and 25 working days for international deliveries before you contact us to allow sufficient time for postal delays to be cleared. Proof of postage is always obtained.
All our delivery times are estimates and we cannot be held responsible for delays caused by Royal Mail or any other courier. If your order is urgent then we recommend using a tracked service. For European and Worldwide orders we use Royal Mail's International Signed-For service which typically take 5-10 working days but will vary depending on location and local delivery services.