Delivery & Postage
DELIVERY AND DISPATCH
Our orders are sent either by Royal Mail 1st Class delivery, or a courier service. The price for postage is calculated at checkout and based on weight & parcel size.Please note that postage can at times be miscalucualted on the website ,should this occur we always contact with either a refund or add on request .
Please note: in our experience these services are reliable. However, if your order has not arrived as soon as you had hoped then please allow 10 working days for UK deliveries and 25 working days for international deliveries before you contact us to allow sufficient time for postal delays to be cleared. Proof of postage is always obtained.
All our delivery times are estimates and we cannot be held responsible for delays caused by Royal Mail or any other courier. If your order is urgent then we recommend using a tracked service. For European and Worldwide orders we use Royal Mail's International Signed-For service which typically take 5-10 working days but will vary depending on location and local delivery services.